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  • ​1. Which countries are eligible for Free Shipping?
    ​Currently, we provide Free Shipping over $30+ for these countries below: North& South America: United States (Alaska and Hawaii not included), Canada Europe: United Kingdom, Turkey Asia: Japan, South of Korea, Malaysia, Singapore, Thailand, Vietnam, Israel Oceania: Australia 2. Free shipping for these countries or territories when orders over $45 USD North& South America: Chile, Brazil, Mexico Europe:Belgium, Finland, France, Germany, Spain, Portugal, Hungary, Ireland, Italy, Netherlands, Norway, Switzerland, Sweden, Austria, Greece, Bulgaria, Croatia, Cyprus, Hungary, Slovakia, Czech, Romania, Poland, Denmark, Norway Asia: Philippines Oceania: New Zealand 3. Free shipping for these countries when orders over $100 USD Africa: South Africa
  • 2. Can you make sample packs?
    Yeah! we now accept sample packs orders. If you need more types of items samples to try before you order in bulk, we'd recommend that you reach out to us to discuss what kind of sample packs you want, and how much you need to pay for the shipping, as well as the cost of the item.
  • 3. What is pre-orders?
    ​PRE-ORDER! normally used to our new arrivals, they are not ready to be shipped out immediately but we are taking pre-orders now. All items marked "Pre-Order" has an estimated shipping date, you can find it in the product description.
  • 4.Do you offer discounts on bulk orders of stamping blanks?
    Yes! we're happy to offer a big discount when you'd place a bulk order for premium metal stamping blanks: ​ 150+ = 5% off, please use code" 150USD5OFF " when procced to checkout. 500+ = 10% off, please use code" 500USD10OFF " when procced to checkout. ​​ If you need more, please feel free to contact us via email or IG, we are more than happy to negotiate a better price!
  • 5. How much does the shipping cost?
    1. We provide free shipping for most countries when the orders are beyond a certain amount! please refer to No.1 FAQ 2. If your country is not on the list we provided in the No.1 FAQ, or the order is less than the required amount, then you need to pay for the shipping, as low as $3.99. However, the shipping fee varies per location, please check it when you're on the checkout page!
  • How long will my order take to arrive?
    The delivery time varies by country. Here are some examples: - Australia: 8-12 business days - Canada: 10-15 business days - U.S.: 8-12 business days - U.K.: 6-10 business days - Brazil: 15-25 business days - South Korea: 4-6 business days - Puerto Rico: 20-30 business days Please note that shipping may experience delays due to customs inspections. If you have any questions or concerns, feel free to contact us!
  • 7. Some countries we can't ship to!
    Hi friend! I apologize for any inconvenience caused! Because no matter where you are from, you can place an order on our website. However, for some countries or territories (like Costa Rica, Guam) we cannot ship from our country to yours using the shipping methods we currently work with. And Wix is not able to block these destinations, then so, please send me an email before you order if you don't come from these countries ( Please refer to No.6 FAQ) I really appreciate your understanding and support!
  • Returns Policy
    Returns & exchanges We gladly accept returns and cancellations Contact me within: 14 days of delivery Ship items back within: 30 days of delivery Request a cancellation within: 12 hours of purchase We don't accept exchanges But please contact us if you have any issues with your order. Returns, Refund or Replacement details If you are not satisfied with your order, you may make a return within 30 days of recipet for a refund. Abbeciao is not responsible for return shipping costs. Returns of non-defective items must be in as-new condition with original packaging or in a secure, padded envelope, Failure to comply may affect your final refund. Items lost or damaged during return shipping will not be refunded or replaced. It is recommended you may wish to send using delivery confirmation. Items in transit are not subject to a refund until the product has been returned back to Abbeciao Damaged Items If any items are found to be damaged in a shipment, please email photos of your items to info@abbeciao.com for further instruction, and we will advise you whether to return the damaged goods or keep them so we can send you a replacement or refund. If you have any questions or would like to discuss an order, email us at info@abbeciao.com.
  • Happy New Year Holidays
    Hi friends! We will temporarily take a rest during our Chinese New Year from 13, Jan to 28, Jan, any orders placed before 13 will be shipped out before the New Year closure, after that, you can order at any time, but we will ship after we come back to work, Happy New Year to you and yours! BR Louis
  • Do you offer expedited shipping?
    Yes! from now on Jan 31, 2023, we can offer expedited shipping (UPS/DHL/FedEx), it usually takes 4-7 business days to arrive, and may vary by country, please contact us if you need your order faster!
  • THE STORY OF ABBECIAO
    - A passioned, powerful team ABBECIAO is small business oneline, but committed to providing premium metal stamping blanks & metal stamps in a variety of shapes, metals, sizes: aluminum, brass, copper, sterling silver, and anodized aluminum; letter number stamps as well as design stamps, our blanks are perfect for jewelry making and crafts. ​ We only own our store online which has continually featured a variety of high-quality and affordable products since day one. ​ Our passion for excellence has driven us from the beginning and continues to drive us into the future. The team at ABBECIAO knows that every product counts, and strives to make the entire shopping experience as rewarding and fun as possible. Check out our store and special offers, and get in touch with questions or requests.
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